All answers to your questions about lv888 in one place

Never. lv888 staff or support team will never ask you for your OTP, password, or mobile banking PIN. If someone claims to be an lv888 representative and asks for this information, it is entirely fraudulent. Ignore such contact and report it to our support team immediately. Your OTP or PIN should stay on your own device only.

Change your password as quickly as possible. Then contact lv888 live chat right away or email [email protected]. Our support team will review recent activity on your account and, if needed, temporarily lock it to prevent further harm. Keep your registered email and phone number secure.

The real website address is always lv888.mom. Make sure you see the green padlock icon and "https" in your browser's address bar. Scammers create fake pages using slightly misspelled domains (such as "lv-888" or "lv888x"). Do not enter any information on those sites. If you are unsure, contact our official support directly.

Yes. lv888 uses SSL (Secure Socket Layer) encryption technology, which protects your name, transaction details, and login information from third parties. We never share your information with any unauthorised party. For more details, please read our privacy policy page.

Use a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your own name, date of birth, or easily guessable words as a password. It is best not to reuse a password from another site on lv888.

When you open an account on lv888 for the first time and make a deposit, the welcome bonus is added automatically. You will receive a 120% bonus on your first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000, a ৳1,200 bonus is added and your total balance becomes ৳2,200. The minimum deposit amount is ৳300. No separate code or form is required.

Wagering means you must place a certain amount of bets using the bonus money before you can withdraw it. At lv888, the wagering requirement is 10 times the bonus amount, applied to the bonus only. For example, if you received a ৳1,200 bonus, you need to place a total of ৳12,000 in bets before withdrawing bonus winnings. This is calculated on the bonus only, not on the deposit.

In general, bets placed on slots, fishing games, and most casino games count toward wagering. However, the terms of each offer may differ. To find out the contribution rate for a specific game or category, read the full bonus terms or ask lv888 support. Playing the right games makes it possible to meet the requirements faster.

Yes, in some cases a bonus can be cancelled, though conditions apply. Cancelling a bonus will generally also cancel any winnings earned with it. Your deposited funds remain intact. Contact support directly to cancel a bonus. It is worth reading the full terms before cancelling.

Bonus validity varies by offer. In general, if the wagering requirement is not met within a set period, the bonus expires. Try to meet the requirement before it expires. You can see the remaining time on any active bonus in the bonus section of your account.

Deposit methods currently available at lv888: bKash, Nagad, Rocket, Upay and direct bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and Islami Bank). The minimum deposit amount for each method is ৳300. Every method is fast and secure.

Log in to lv888, go to the "Deposit" section, and select bKash. Enter the amount following the instructions shown there and send it to the payment number provided. You must send from a bKash number registered in your own name. Save your transaction ID — it will be useful if any issue arises.

lv888 does not charge any deposit fee of its own. However, bKash, Nagad, or Rocket may have their own transaction charges, which apply according to the mobile banking app's terms. Bank transfers are also subject to the bank's own rules. Check your payment method's terms before sending a deposit.

Deposits are usually reflected within a few minutes. However, network issues can occasionally cause a short delay. First, wait 5-10 minutes and refresh the page. If it still does not appear, contact lv888 live chat with your transaction ID — we will resolve it quickly.

The minimum deposit amount at lv888 for all payment methods is ৳300. Amounts below this are not accepted. You can start with this amount using any one method — bKash, Nagad, Rocket, Upay, or bank transfer.

The minimum withdrawal amount at lv888 is ৳800. Requests below this amount will not be processed. When making a withdrawal, make sure the withdrawable amount in your balance is at least ৳800.

Once a withdrawal request is approved, the money typically arrives in your bKash, Nagad, or other selected method within 10 to 45 minutes. It may take a little longer during high-traffic periods, but it is generally completed within this timeframe.

Yes. lv888 withdrawal service is available 7 days a week, 24 hours a day. You can request a withdrawal at night or on Fridays and Saturdays, and it is usually processed within 10–45 minutes. This timeframe also applies on weekends and public holidays.

No. For security reasons, lv888 only approves withdrawals to a mobile wallet or bank account registered in your own name. Requests to send funds to a wallet in someone else's name will be rejected. This is done to protect your money.

If your withdrawal has been pending for more than 45 minutes, contact us directly via live chat. Provide your withdrawal amount, time, and payment method details. lv888's support team is active around the clock and will help resolve the issue quickly. You can also email [email protected] until the matter is resolved.