lv888 Terms and Conditions

lv888 ("Platform", "we", "us") is an online gaming service that provides cricket betting, live casino, slots, and other gaming entertainment for users in Bangladesh.

These Terms and Conditions ("Terms") form the legal agreement between you ("User", "you", "your") and lv888 governing your use of the lv888 website and related services. By using the site, creating an account, or accessing any service, you are considered to have read, understood, and fully agreed to these Terms.

These Terms are written for users in Bangladesh. lv888 reserves the right to update these Terms at any time; changes take effect as soon as they are published.

2.1 Age Requirement

You must be at least 21 years old to open an account and use any gaming service on lv888. This platform is strictly prohibited for anyone under 21.

2.2 Single Account Policy

Each person may create only one account. If multiple accounts are found under the same person's name, all accounts will be closed and all bonuses will be cancelled.

2.3 Accuracy of Information

All information provided at the time of registration must be complete, accurate, and up to date. lv888 reserves the right to close any account where false information has been provided.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. You must not allow anyone else to use your account. If you suspect any unauthorised access, notify our support team immediately.

lv888 expects honest, fair, and lawful behaviour from all users. The following activities are strictly prohibited:

• Any form of fraud, deception, or attempt to gain an unfair advantage.
• Using software, bots, automated scripts, or any other artificial means to play games.
• Abusing bonuses or promotions, such as collecting bonuses through multiple accounts.
• Colluding with other users or attempting to manipulate outcomes.
• Using the platform for money laundering or any illegal financial activity.
• Attempting unauthorised access to the platform's systems or network.

Where any of these prohibitions are breached, lv888 will conduct an investigation and may suspend or close the account as appropriate.

4.1 Bet Acceptance

A bet or game round is only considered accepted once it has been fully confirmed. Incomplete bets resulting from technical errors or connection issues may be treated as void.

4.2 Technical Errors

If a game or bet is affected by a software, hardware, or network error, lv888 reserves the right to void that round and return the original stake. Any incorrectly displayed result will be corrected.

4.3 Suspicious Results

If allegations of manipulation or unfair conduct are raised regarding any result, lv888 may place the related payment or withdrawal on hold until the investigation is complete.

4.4 Player Responsibility

All gaming activity is conducted at the user's own discretion and risk. lv888 is not responsible for winnings or losses in gaming.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The bonus terms are detailed below:

• Minimum deposit amount: ৳300.
• Example: Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: Deposit ৳18,000 and receive the maximum ৳10,000 bonus, giving a total balance of ৳28,000.

5.2 Wagering Requirement

Before withdrawing any winnings from a bonus, you must wager 10 times the bonus amount. The wagering requirement is calculated on the bonus amount only, not on the deposit amount.

5.3 Bonus Abuse

If evidence of a bonus policy violation is found — such as using multiple accounts or attempting to meet wagering requirements through low-risk betting strategies — lv888 reserves the right to cancel the bonus and any associated winnings.

5.4 Changes to Promotions

lv888 reserves the right to change, suspend, or cancel any ongoing promotion at any time. Each promotion's own terms and conditions will apply.

6.1 Accepted Payment Methods

lv888 supports the following payment methods in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including Dutch-Bangla Bank and BRAC Bank).

6.2 Deposit Limits

The minimum deposit amount across all payment methods is ৳300. Maximum deposit limits may vary depending on the method.

6.3 Withdrawal Conditions

• Minimum withdrawal: ৳800.
• Standard withdrawal processing time: 10–45 minutes.
• Account verification must be completed before requesting a withdrawal.
• Withdrawals will not be processed if bonus-related wagering requirements have not been met.

6.4 Withdrawal Delays

Withdrawals may be delayed in cases of additional security checks, incomplete KYC processes, or suspicious activity. In such cases, lv888 may request additional information or documents.

6.5 Ownership of Funds

Deposited funds must belong to the user. Using third-party payment methods is prohibited. If lv888 establishes that the source of deposited funds is unlawful, the account will be closed.

Full details on the collection, storage, and use of your personal information can be found in our Privacy Policy.

In summary, lv888 may use your information for the following purposes:

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Customer service and communication.
• Compliance with regulatory and legal obligations.
• Platform improvement and enhancing user experience.

lv888 uses SSL encryption and modern cybersecurity measures to keep your information secure. Your data is not sold to third parties.

lv888 believes gaming is a form of entertainment and should never become a source of financial or mental hardship. To support this, we provide the following tools:

• Deposit Limit Setting: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can request that your account be temporarily suspended for a specified period.
• Permanent Closure: If needed, you can request that your account be permanently closed.

Everyone shares a responsibility to keep those under 21 away from gaming. If you suspect someone underage is using this platform, please notify us immediately.

9.1 lv888's Rights

lv888 may suspend or close an account without prior notice in the following circumstances:

• Breach of these Terms.
• Evidence of fraud or dishonest conduct.
• Provision of incorrect or false information.
• Prolonged account inactivity.
• The need to comply with a legal or regulatory order.

9.2 User Rights

You may request that your account be closed at any time through our support team. Upon closure, any remaining balance (excluding bonuses) will be returned to your registered payment method, provided there are no outstanding verification issues or security concerns.

lv888 makes every effort to operate a safe and reliable platform. However, lv888 is not liable for the following:

• Loss on a game or bet caused by issues with your internet connection or device.
• Unforeseen technical failures or issues with third-party software.
• Force majeure events (natural disasters, cyberattacks, government directives, etc.).
• Financial losses from gaming — these are entirely the user's own responsibility.

lv888 always uses an independent Random Number Generator (RNG) to ensure fair play and impartial results.

lv888 may update these Terms, the Privacy Policy, or other policies at any time. Notice will be provided to your registered email address or via the site's notification section before changes take effect.

If you continue using the platform after a change, you will be considered to have accepted the updated Terms. The latest Terms will always be available on this page.

If you have any questions or points of clarification regarding these Terms, please contact our support team:

• Live Chat: Support available 24/7 in Bengali and English.
• Email: [email protected]

Our support team is always ready to answer any of your questions. When contacting us about account-related matters, please provide your registered email address so we can assist you faster.